Bte99 Terms and Conditions — Your Rights & Responsibilities At a Glance

1General Terms & Conditions

These Terms and Conditions apply to use of the bte99 platform (https://bte99.win) and all its services. bte99 is an international online gaming and betting platform operating under a licensed authority.

These Terms and Conditions apply specifically to players in Bangladesh and shall be interpreted in accordance with applicable Bangladeshi law. The following matters are covered under these Terms:

• All games, betting, and casino services on bte99 are governed by these Terms and Conditions.
• These Terms and Conditions may be updated at any time; continued use of the platform after any changes constitutes acceptance of the revised terms.
• The English version of these Terms and Conditions shall be considered the governing document.
• Bte99 reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice.

2Account Register

The following conditions must be met to open an account on bte99. All information provided during registration must be truthful, accurate, and complete.

• You must be at least 18 years old to register.
• Each individual may only create one account; multiple accounts are strictly prohibited.
• The name, date of birth, and phone number provided at registration must be accurate and genuine.
• Keeping your account password secure is entirely the user's responsibility.
• Transferring or selling your account to a third party is strictly prohibited.
• A copy of your national ID or passport may be requested for age verification.

3Deposits & Withdrawals

All transaction policies on bte99 are detailed below. We accept payments via Mobile Banking, Nagad, Rocket, and bank transfer.

• Deposits are generally credited to your account instantly.
• KYC (Know Your Customer) verification is required for withdrawals.
• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 1–24 hours.
• The same method must be used for both deposits and withdrawals.
• Additional verification may be required for suspicious transactions.
• Bte99 follows international AML policies to prevent money laundering.

4Bonuses & Promotions

Bte99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

• The welcome bonus is for new members only and applies once on the first deposit.
• Specific wagering requirements must be met before any bonus can be withdrawn.
• Bonus validity is typically 7–30 days; any unused bonus will expire at the end of this period.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted by the promotion.
• Bte99 reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is suspected, the account will be subject to investigation.

5Gaming Rules

All games on bte99 are conducted fairly and transparently. Every game outcome is determined by a certified RNG (Random Number Generator), independently verified by third-party auditors.

• Full rules for each game are available on that game's page.
• In Live Casino games, the dealer's decision is final.
• If a game is interrupted due to a technical error, bte99 will take appropriate action based on the circumstances.
• Bets placed on Sports Betting cannot be changed once confirmed.
• In the event of a conflict between a game provider's rules and bte99's rules, bte99's rules shall prevail.

6Prohibited Activities

The following activities are strictly prohibited on bte99. Violations may result in account termination and legal action.

• Creating multiple accounts to claim bonus benefits.
• Using another person's account or payment method.
• Playing games using software bots or automated tools.
• Any form of fraud, collusion, or theft.
• Money laundering or use of illegal funds.
• Attempting to breach the platform's security systems.
• Harassing or behaving inappropriately toward other users.

7Privacy & Security

Bte99 takes the protection of your personal information very seriously. Our Privacy Policy is published separately and forms an integral part of these Terms and Conditions.

• Your personal information is never sold or shared with third parties.
• All data is protected with 256-bit SSL encryption.
• Use a strong password and two-factor authentication (2FA) to keep your account secure.
• If you suspect unauthorized access to your account, contact support immediately.

For more details, visit our Privacy Policy View page.

8Limitation of Liability

Bte99 is not liable for the following:

• Losing a game due to internet disconnection.
• Account loss due to the user's own negligence.
• Service disruptions caused by third-party technical issues.
• Consequences of violating the local laws of the user's country.
• Winning or losing outcomes — all games are based on chance.

9Account Closure & Suspension

Bte99 reserves the right to suspend or terminate accounts in the following circumstances:

• Violation of these Terms and Conditions.
• Registering with false or incomplete information.
• If KYC verification fails or the required documents are not submitted.
• If suspicious transactions or evidence of fraud is found.
• The user has requested to close their own account.

To close your account, contact our support team. Any verified balance can be withdrawn before the account is closed.

10Dispute Resolution

If you have a complaint, please contact our support team first. We aim to resolve all complaints within 72 hours.

• A ticket number will be issued once your complaint is submitted.
• Complex matters will be reviewed by a dedicated team.
• If you are not satisfied with the support team's decision, you may appeal to the licensing authority.
• In disputes regarding game outcomes, server logs shall serve as the definitive record.

11Responsible Gaming

Bte99 is deeply committed to responsible gaming. We want every member to enjoy games in a healthy and enjoyable way.

• Set your own deposit limits — daily, weekly, or monthly.
• Use the break feature — available from 24 hours up to 6 months.
• Permanent self-exclusion is available upon request.
• If you suspect a gambling addiction, seek professional help.

For more details, visit our Responsible Gaming View page.

12Contact

If you have any questions or comments about these Terms and Conditions, please get in touch with us. Our support team is available 24/7, seven days a week.

• Instant assistance is available via live chat.
• Email: [email protected]
• For general inquiries, visit our FAQ Page View.